“For me, forgiveness and compassion are always linked: how do we hold people accountable for wrongdoing and yet at the same time remain in touch with their humanity enough to believe in their capacity to be transformed?”

“Forgive yourself for not knowing what you didn’t know before you learned it.”

"This hospital, like every other, is a hole in the universe through which holiness issues in blasts. It blows both ways, in and out of time."

"I imagine one of the reasons people cling to their hates so stubbornly is because they sense, once hate is gone, they will be forced to deal with pain."